Stop missing important phone calls! Did you know that 85% of your prospects will hang up and call a competitor rather than leave a voicemail message? Or that 73% will not call a competitor if you answer the first time they call? Think of the missed opportunity that each missed call can bring. Thankfully, PCN is here to help.
With our live answering service, your customers will get our friendly and professional operators instead of your voicemail box – 24 hours a day, 7 days a week, 365 days a year. Never miss another call, and more importantly, never miss another opportunity.
Our operators are trained to be the voice of your company, and we take that responsibility very seriously. When you trust your customers to us, you can know that our operators will answer quickly, be courteous and professional, follow your instructions completely, and pass all messages on to you.
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How PCN Can Help
With over 20 years of experience, you get the benefit of our experience and you can know that your customers are in our very capable hands. We know that our operators are the most important part of our company, and we take their training very seriously. Our goal is to answer every call quickly, professionally, and accurately and it shows in the excellent customer service that we provide. So, whether you need a live answering service, a small business answering service, or a real estate answering service, we’ve got you covered.
We make it a point to meet your needs. And while we have some preset packages, everything is customizable so that we can best meet your needs.. We will put together a package that will work just for you and your business.
Training our operators to be a friendly and professional voice for your company has become a bit of an obsession with us. We make it a point to train and keep our operators because they are what make us great.
Having our operators available to answer your phones 24 hours a day, 7 days a week, 365 days a year sounds expensive. The good news? It costs much less than you think. Talk to our sales team to find out how affordable it is.