Services

At PCN we offer a wide array of services sure to meet any business or organizations communications needs. We take pride in our ability to tailor a plan that will fit the individual needs of our customers and we would love to have the opportunity to speak with you to learn about your business and help you to solve the unique communications challenges that your business presents. Below you will find a short description of some of our more popular services. Feel free to click the links to learn more about a specific service.

Live Answering Service

PCN servicesYou are great at running your business – you live and breathe your business, and your passion for it is evident for all to see. But running your business takes time… a lot of time. Because of that, you cannot always be available for every phone call. Beyond that, when you are working on a project, do you really like having to stop and put it on hold every time the phone rings?

24 Hour Answering Service

stock-photo-close-up-portrait-young-female-customer-service-representative-wearing-headset-smiling-against-147928904Stop missing important phone calls! Did you know that 85% of your prospects will hang up and call a competitor rather than leave a voicemail message? Or that 73% will not call a competitor if you answer the first time they call? Think of the missed opportunity that each missed call can bring. PCN is here to help. With our live answering service, your customers will get our friendly and professional operators instead of your voicemail box – 24 hours a day, 7 days a week, 365 days a year. Never miss another call, or another opportunity.

miSecure Messaging

misecureProtect your patients and protect your organization when you use miSecureMessages to send encrypted messages to AndroidTM, Apple® iPad®, iPhone®, iPod touch® and BlackBerry® mobile devices. Unlike SMS text messages, miSecureMessages encrypts messages to keep your Protected Health Information (PHI) secure. * HIPAA and HITECH Compliant

Lead Capture

stock-photo-smiling-woman-with-headset-127994342If you are like most businesses, you have a marketing plan. And chances are, that marketing plan includes advertising – advertising that is designed to generate new leads for your business. If you have designed your advertising right, you will experience a high volume of calls, bringing you a lot of new leads. And every business owner knows how important every lead is. Don’t miss any of these leads!

Virtual Office Services

stock-photo-technology-concept-businesswoman-and-virtual-interface-with-web-and-social-media-icons-131791043 Your phone is the most important communication device in your office. Sure email is huge, but for the most part, a new prospect’s first communication with your business will be through the telephone. And while a missed call might not seem like that big of a deal, the statistics say that over 80% of first time callers will hang up and call one of your competitors rather than leave a voicemail message. The days of leaving missed calls to your voicemail are over.

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