PCN provides high quality, cost effective Call Center and communication services to businesses, physicians, and professionals primarily throughout Southern California.
PCN will distinguish itself by building a team of employees that are committed to providing personalized and professional services. This will be accomplished by promptly answering live calls, being professional and polite at all times, processing calls correctly and striving to meet and our client’s needs.
What Our Customers Say
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Why Our Customers Love Us
If we had to put why our customers love us into one sentence, it would be something like, “Because we are great at what we do.” We have over 20 years experience as an answering service and we like to think that we have learned a thing or two along the way. But our most important lesson is that we need to “know what we do, and do what we know”.
We do not try to be all things to all people. We are an answering service, and a very, very good one at that. We keep up with the latest technologies in order to make sure that we are offering our clients the best service at the best price, but we do not look to add additional services just because we could make a little bit more money.
We are a business, so of course we care about making a profit, but find the best way to do that long term is to make ourselves an invaluable part of our clients’ teams. We love to hear testimonials from clients that say something like, “I don’t know how we ever did business without PCN.” Those are the best possible testimonials in our opinion because it shows that we are providing the kind of service that our founder Charles White envisioned that we would.